Terms of service

Last Updated: June 2026

Welcome to NamiSteelKnives. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

NamiSteelKnives reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

We reserve the right to refuse service to anyone for any reason at any time.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate and complete.

3. Products & Orders

We make every effort to display our products accurately. However, due to the handcrafted nature of our knives, slight variations in Damascus patterns, wood grain, color, finish, dimensions, or weight may occur and are considered normal characteristics rather than defects.

We reserve the right to:

  • Limit or refuse any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Correct pricing or description errors without prior notice.

  • Discontinue products at any time.

An order confirmation email does not constitute final acceptance of your order. Orders may be canceled before shipment if necessary.

4. Pricing & Payments

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to modify prices at any time without notice.

Payments are securely processed by trusted third-party payment providers. NamiSteelKnives does not store your complete payment information.

5. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delays caused by shipping carriers, customs inspections, weather conditions, holidays, or circumstances beyond our control do not constitute grounds for cancellation or compensation.

Customers are responsible for providing accurate shipping information. Orders delivered to an incorrect address supplied by the customer are not eligible for refund.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to those policies and procedures.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Videos

  • Graphics

  • Designs

  • Text

is the property of NamiSteelKnives and may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations.

  • Interfere with the operation or security of the website.

  • Upload malicious code or harmful software.

  • Use automated systems to access or scrape website content.

  • Engage in fraudulent or abusive activities.

Violation of these terms may result in termination of access without notice.

9. Disclaimer of Warranties

Our products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by law, NamiSteelKnives makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted availability of the website.

10. Limitation of Liability

To the fullest extent permitted by law, NamiSteelKnives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability shall never exceed the amount actually paid for the product giving rise to the claim.

11. Knife Safety

Our products contain sharp blades intended for culinary use only.

Customers are responsible for using, storing, cleaning, and maintaining knives safely and appropriately.

NamiSteelKnives is not responsible for injuries, accidents, property damage, or misuse resulting from improper handling or unauthorized use of its products.

12. Fraud Prevention

To protect our customers and business, orders may be subject to identity verification, payment review, or additional security checks.

We reserve the right to delay, refuse, or cancel any order that appears suspicious or violates our policies.

13. Force Majeure

NamiSteelKnives shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, war, pandemics, labor disputes, transportation disruptions, government actions, or failures of third-party service providers.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which NamiSteelKnives operates, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

NamiSteelKnives

Email: contact@namisteelknives.com

Phone: +1 (505) 523-2750

We are committed to providing prompt and professional assistance regarding any questions about these Terms.